Optimizing client outcomes by leveraging technology in complex end-to-end sales and channel operational environments.
Serving the semiconductor and related industries, we foster impactful collaborations and scalable solutions backed by decades of experience in sales operations, channel management, and pricing controls.
Purpose
Identify unique business requirements, data challenges, and critical success factors to design and provide solutions that drive informed decision-making, productivity, and profitability.
Industries Served
Semiconductor technology:
Communications
Wireless
Industrial
Computer
e-Tail/Retail
Expertise
Cross-functional leadership, stakeholder engagement, sales incentives, compensation strategy, change management and transformation, business process design and optimization, strategic problem-solving and execution.
Design & Implement Business Controls
Day-to-day business practices
End-to-end opportunity to cash
Channel management registration through to claims, price protection, and stock rotation
Financial accrual processes
Sales commission design
Sales quota design
IT oversight, testing, and rollout
“ … Expertise, steady leadership, and deep industry wisdom make such a lasting impact.”
“You bring tremendous energy to everything you do … ”
What people have to say …
“ … Strong ability to balance product development priorities along with customer interactions made a meaningful impact.”
“Your inspiring presence and calm leadership always stand out—you bring clarity, focus, and a cheerful energy that make even the toughest situations feel manageable.”
“ … Always communicate clearly and to the point—it brings efficiency and clarity to every discussion.”
“Consistently add value with your vast industry knowledge … ”
“Your expertise has helped countless customers ...”
“Your passion to do the best thing for the customer is truly inspiring.”
“You’re always the customer’s voice …”
With a career spanning decades at companies that launched, defined, and pioneered Silicon Valley’s tech industry, Arcia Consulting Principal Michele Coughran applies her expertise to a multitude of services designed to leverage profitability, growth, and function.
With 20+ years in business and sales operations and almost 10 years delivering software solutions with a strong focus on the semiconductor sector, Arcia Consulting aims to optimize client outcomes in complex end-to-end operational environments.
